Smart, reliable services
streamline ordering, support, delivery, and reservations for your restaurant.
ORDER MANAGEMENT
Smart Order Management That Keeps You in Control
Manage online, phone, and app orders from one dashboard. Boost accuracy, reduce delays, and simplify restaurant operations with Xeeaco’s order management.
Why Choose Xeeaco Order Management
- Centralized hub for phone, website, and delivery app orders.
- Real-time syncing with POS systems to prevent duplication.
- Smart routing based on kitchen load and prep time.
- Instant customer confirmations via SMS or email.
- Automated order tracking and completion alerts.
Results That Matter
Fewer mistakes. Faster fulfillment. Happier customers. With Xeeaco, your restaurant can handle more orders per hour — without overwhelming your team or sacrificing accuracy.
ORDER MANAGEMENT
CUSTOMER SUPPORT
Customer Support That Builds Loyalty
Deliver fast, friendly customer support for your restaurant. Our trained agents resolve issues quickly and protect your brand reputation.
Our Support Includes
- Trained restaurant-focused support agents.
- Phone, chat, and email assistance for all customer queries.
- Complaint handling, escalation, and resolution workflows.
- CRM integration to track every customer interaction.
- Transparent KPIs: response time, resolution rate, satisfaction
The Xeeaco Promise
Every customer feels heard. Every issue gets solved quickly. Every interaction strengthens your reputation and customer loyalty.
CUSTOMER SUPPORT
RESERVATION HANDLING
Never Miss a Booking, Simplify Reservations
Automate reservations, waitlists, and cancellations. Xeeaco helps you fill more tables, reduce no-shows, and provide a seamless guest experience.
What You Get
- Centralized calendar for phone, web, and partner bookings.
- Smart waitlist with automated SMS alerts.
- Real-time table mapping and seat optimization.
- Built-in deposit and cancellation policy features.
- Guest notes and preferences stored for future visits.
The Result
No missed bookings. No empty tables. Just a reliable, professional guest experience that keeps your customers coming back.
RESERVATION HANDLING
Delivery Coordination
Deliver Fast, Fresh & Right Every Time
Optimize routes, track riders live, and ensure timely deliveries. Xeeaco’s delivery coordination boosts efficiency and customer satisfaction.
Key Features
- Rider dispatch and live tracking.
- Integration with delivery platforms and in-house fleets.
- Route optimization for time and fuel savings.
- Real-time delivery status updates and proof of delivery.
- Automated performance reports and SLA tracking.
What It Means for You
Lower delivery costs, faster service, and happier customers — all powered by one intelligent coordination platform.
Delivery Coordination
SOCIAL MEDIA RESPONSE
Turn Social Comments into Loyal Customers
Stay active and responsive on social media. Xeeaco manages comments, reviews, and DMs to boost engagement and protect your restaurant’s reputation.
Our Social Media Services Include
- Active monitoring and response on all major platforms.
- Personalized replies that match your brand’s voice.
- Review management on Google, Facebook, and food delivery apps.
- Escalation for critical or sensitive feedback.
- Monthly engagement and sentiment reports.
Why It Matters
Timely, consistent responses build trust, boost engagement, and improve your restaurant’s online presence turning followers into loyal customers.
SOCIAL MEDIA RESPONSE
DATA & REPORTING
Data That Drives Growth, Not Just Reports
Unlock growth with actionable restaurant analytics. Track KPIs, sales, and menu performance with Xeeaco’s easy-to-read data dashboards.
We Help You Track
- Daily sales, order accuracy, and delivery performance.
- Menu profitability and item-wise trends.
- Channel comparison and marketing ROI.
- Custom KPIs and automated alerts for unusual changes.
- Exportable dashboards for management teams.
Why It Works
Real-time insights reveal what’s working and what needs improvement. From staffing to promotions, Xeeaco helps your restaurant scale smarter and grow faster.
DATA & REPORTING
Testimonials
Xeeaco is your solution
Our expert solutions have helped restraunts businesses scale and thrive.
